Refund and Return Policy

Made to Order (Custom Items)

Each item is produced individually after your order is placed. Because every product is custom-printed on demand, returns are limited to the specific cases outlined below.

Please note: Orders that cannot be delivered due to incorrect shipping addresses provided by the customer or unclaimed shipments are not eligible for refunds or replacements.

Defects, Printing Errors, or Lost Orders

If your item arrives defective, damaged, with printing errors, or is lost in transit during shipping, we will send you a free replacement immediately.

• Photographic evidence of the defect or damage may be required to process your claim.

• Orders that cannot be delivered due to incorrect addresses or unclaimed shipments are not eligible for refunds or replacements.

Change of Mind / Incorrect Size or Color

You may return an item if you change your mind or selected the incorrect size or color, provided that:

• The item is unused, unwashed, and in its original packaging.

• The return request is submitted within 30 days of delivery.

• Refunds are issued solely for the price of the product (shipping costs are non-refundable) once we receive and inspect the returned item.

• If you need a different size or color, please place a new order on our website after initiating your return.

How to Initiate a Return

1. Send an email to support@pastselvsinc.com.

2. Include your Order Number and the reason for the return (attach clear photos if the item is defective or damaged).

3. We will send you return instructions and the return shipping address once your request is approved.

Note: All return shipping fees and import duties are the customer’s responsibility.

Duties and Taxes

We do not cover customs duties, import taxes, or any other additional local fees charged by your country’s customs authority.

Contact Information

If you have any questions regarding our Refund and Return Policy, please contact us:

• Brand / Business: pastselvsinc

• Website: https://pastselvsinc.com/

• Phone: (818) 856-5810

• Email: support@pastselvsinc.com